CORPORATE ACCOUNT EXECUTIVE, QUALTEX
Company: BioBridge Global
Location: San Antonio
Posted on: October 15, 2024
|
|
Job Description:
QualTex Laboratories is an FDA-registered and CLIA-certified
organization that provides state-of-the-art, high volume capacity
donor screening and biological testing services. It is one of the
largest independent, nonprofit testing laboratories in the United
States and has locations in San Antonio and AtlantaGeneral
SummaryResponsible to manage critical systems for QualTex
Laboratories. Facilitate organizational excellence throughout all
departments. Exhibit leadership and maintain knowledge of
regulatory/quality requirements. Maintain knowledge of all current
standard operating procedures required to perform effectively.
Maintain excellent communication with all personnel.Commit to and
abide by the character of BioBridge Global's Core Values of
Accountability, Stewardship, Pioneer, Integrity, Respect and
Excellence (ASPIRE). Support, communicate and reinforce the mission
and vision of the enterprise.Provide world class customer service
by capturing and being responsive to the voice of the customer
(including donors) through established feedback channels in order
to resolve issues and drive satisfaction in accordance with the BBG
customer engagement, feedback, and complaint processes.Must have a
valid driver's license and be at least 21 years old with a good
driving record to meet organization driving standards.Major Duties
and ResponsibilitiesEssential TasksDevelop, manage, and oversee
designated activities for QualTex Laboratories that include:Assist
in the development and implementation of marketing plans with a
focus on new accounts.Maintain existing customer relationships and
participate in site visits.Create Request for Proposal (RFP)
responses and conduct proposal presentations.Conduct annual
customer surveys.Maintain strict adherence to Standard Operating
Procedures (SOPs), regulatory requirements, and all company
policies.Competently perform all assigned departmental
duties.Evaluate results in an accurate and timely manner, and
analyze data and resolve deviations.Perform routine data entry,
analysis, and prepare reports.Develop, initiate, and lead
team-oriented work projects for the development and implementation
of process improvements, and Standard Operating Procedures (SOPs)
that align with strategic goals.Display positive leadership skills
and champion management directives with department employees by
committing to and embracing the mission, vision, and core values of
QualTex Laboratories:Be dedicated to the highest standards of
quality and adhere to all safety, regulatory, and quality
requirements.Foster an atmosphere of open, honest communication and
knowledge sharing among workers in business unitsthroughout the
organization. Demonstrate respect for co-workers and
management.Consistently improve performance outcomes in customer
satisfaction, worker engagement (motivation andsatisfaction),
operational excellence, innovation, and financial
performance.Maintain a positive work attitude and participate in
self-improvement as an effective leader. Maintain a professional
demeanor at all times while representing QualTex Laboratories.
Participate in continuing education and attend meetings as
required.Assist with preparing and monitoring of the department
budget. Performs other duties as assigned.Non-Essential TasksAssist
in other laboratory areas as directed.EducationRequires a
Bachelor's Degree from an accredited four-year college or
university. Will consider a combination ofexperience and education
in lieu of a Bachelor's Degree.Prefer a Master's Degree from an
accredited college or university.Licenses and/or
CertificationsTexas Operators Driver's License US Passport
preferredExperienceRequires three or more years of marketing or
sales experience. Prefer supervisory experience.KnowledgeMust
acquire knowledge of all existing QualTex Laboratories client
accounts and be able to conduct a market analysis.Must maintain
knowledge of and perform according to Standard Operating Procedures
(SOPs) and policies. Must maintain familiarity of
regulatory/quality compliance, to include FDA, EU, ISO, GHM, cGMP,
OSHA, etc. Must acquire a working knowledge of quality and
laboratory systems.SkillsMust be capable of performing, evaluating,
and reporting on marketing analysis. Must demonstrate positive
leadership skills.Must be capable of operating motor vehicles in
all types of weather conditions. Must have strong computer
skills.Must have excellent written and oral communication
skills.AbilitiesMust be able to correctly interpret test results.
Must be able to keep information confidential.Must be able to work
with interruptions, meet deadlines, and perform accurate work
and/or reports. Must be neat in appearance and well groomed.Must be
professional, organized, detail oriented, communicative, and have
the ability to greet the public in a friendly and courteous
manner.Must perform well in repetitive work situations.Must work
well independently and as a team member as well as facilitate
organizational team activities.Working EnvironmentWorks in a well
lighted, air conditioned and heated office. May be exposed to
electrical and chemical hazards and other conditions common to an
office environment. May be required to work at any time of the day,
evening or night during the week or weekend to include being
on-call. Ability to use personal motor vehicle for company business
required. May be required to participate in national and/or
international travel. Occupational Exposure Assignment - Category
IIPhysical RequirementsMust be able to drive on behalf of the
organization.Requires manual and finger dexterity and eye-hand
coordination.Will require walking, bending, and prolonged sitting
and/or standing during work hours.Required to carry up to 25 lbs.
and occasionally lift up to 40 lbs.Requires normal or corrected
vision and hearing corrected to a normal range.We invest in our
people by offering competitive compensation, excellent benefits,
and the opportunity to work with the first blood center in America
to receive the ISO 9002 accreditation!All Full Time Positions
Qualify for an Affordable and Competitive Benefits Package to
include:--- Competitive salary--- 100% Employer Paid Life
Insurance--- 401(k) with Employer Contribution--- 100% Employer
Paid Long-term Disability Plan--- Paid Time Off (PTO)--- 100%
Employer Paid AD&D--- Extended Illness Benefits (EIB)--- 100%
Employer Paid Employee Assistance Program--- Shift Differentials---
Group Health Medical Plan with prescription coverage--- Paid
Holidays--- Variety of Voluntary Supplemental Insurances---
Incentive Compensation Plan--- Voluntary Dental Coverage---
Educational Assistance Program--- Voluntary VisionQualTex
Laboratories, a subsidiary of BioBridge Global, is proud to be an
Equal Opportunity Employer committed to providing employment
opportunities to minorities, females, veterans, and disabled
individuals. All qualified applicants will receive consideration
for employment without regard to race, color, religion, sex,
national origin, disability, protected veteran status, genetic
data, sexual orientation, gender identity, or any other legally
protected characteristics. For more information about your EEO
rights as an applicant under the law, please clickhere
(http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)
. QualTex Laboratories maintains a Tobacco & Drug-Free
Workplace.
Keywords: BioBridge Global, New Braunfels , CORPORATE ACCOUNT EXECUTIVE, QUALTEX, Other , San Antonio, Texas
Click
here to apply!
|