Shift Manager
Company: Taco Bell
Location: San Antonio
Posted on: October 5, 2024
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Job Description:
Who is Desert De Oro Foods?DDO prides itself on having developed
a culture of trust, loyalty and excellence. Additionally, the
company places a strongemphasis on leadership development,
managerial proficiency and operational excellence, which is
consistently reflected in therecognition that DDO's award winning
management team receives. This combination of company culture and
leadership focushas given DDO a significant advantage in operating
restaurants and achieving sales growth even in the midst of an
economicdownturn. Continued growth and leadership development are
the company goals.
Our Motto:"BE THE RESTAURANTS OUR GUESTS DESIRE, AND THE COMPANY
OUR EMPLOYEES DESERVE."ETHICAL---PASSIONATE---COMMITTED
What is "Live M--s"?Equally important to the job role and
responsibilities is making sure the Team Member can represent the
amazing Live M--s!culture that is Taco Bell. At Taco Bell, we
embrace breakthrough thinking and innovative ideas that continue to
differentiate usfrom our competitors. We have a maniacal focus on
our customers, never follow, and always celebrate the
accomplishments ofour people. If you want to have fun serving great
food to our customers, we would love to meet with you.
Job Role:Reporting to the Restaurant General Manager (RGM), the
Shift Leader runs great shifts in a self-sufficient manner. This
role takesownership and responsibility to solve problems; seek help
from the team when appropriate; and is willing to lead the
restaurantteam in culture building, best practices, and day to day
functioning requirements of the restaurant. The Shift Lead
maintains thementality that a well-run shift is the foundation of a
well-run restaurant, and strives to run shifts with excellence at
all times.
Responsibilities and Accountability:
Ensure consistent customer satisfaction:--- Execute the Own your
Shift responsibilities under people, customer, and service are
completed--- Ensure that all Team Members complete their Own your
Zone tasks for their assigned position(s)--- Ensure that employees
are clean and neat in appearance--- Personally demonstrate that
customer needs are the highest priority--- Ensure food safety,
quality, and accuracy of orders--- Resolve customer complaints
quickly while maintaining positive customer relations--- Greets
customers with a smile, is polite and pleasant when speaking with
customers--- Works with management and fellow employees to serve
customers with a sense of urgency--- Cooperation with peers, work
with fellow employees as part of a team, helps others when they
need a hand--- Demonstrates a positive and enthusiastic attitude
with co-works
Attendance:--- Understands posted work schedule and reports to work
as scheduled, on time, in uniform and ready to begin tasks.---
Provides appropriate notice when unable to be at work.---
Understands and uses approved time-keeping system, including
accurately recording all hours worked.
Initiative and Energy:--- Takes action without being told, goes
beyond what is simply required and maintains a high activity
level
Developing people:--- Provide regular feedback to the RGM on the
performance of Team Members--- Provide ongoing constructive and
complimentary feedback to Team Members--- Actively participate in
the training of Team Members--- Handle conflicts constructively and
work with RGM to achieve resolution
Act Like an Owner--- Assist profit & Loss management by following
cash control/security procedures, maintaining inventory and
managing labor--- Oversee proper product preparation, rotation,
portioning, cooking, and holding times--- Assist RGM with facility
maintenance and ensure health and safety standards are followed at
all times
Job Requirements and Essential Functions:
--- Must be at least 18 years old--- Must pass a background check
criteria--- Must have reliable transportation--- Able to do basic
business math--- Able to stock shelves and coolers--- Able to clean
the parking lot and surrounding grounds--- Able to sweep and mop
floors--- Able to lift, carry out trash containers, and place in an
outside bin--- Able to tolerate standing, walking, lifting up to 50
lbs. and stooping during 90% of shift time.
This list of job duties and responsibilities are not all inclusive.
Hours may vary depending on employees availability, state laws,and
the operational needs of the business. The company and/or
restaurant management may change or add to these job dutiesand
responsibilities at any time with or without prior
notice.JB.0.00.LN
Keywords: Taco Bell, New Braunfels , Shift Manager, Executive , San Antonio, Texas
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